Support

Customer Support

How to contact the Polymarket team.

Discord (Primary)

The best place to get help is the Polymarket Discord Server.

  • Community managers and mods are active there.
  • Do not reply to DMs. Admins will never DM you first.

Intercom (Website Chat)

On the Polymarket website, there is sometimes a chat bubble (Intercom) in the bottom right corner for direct support tickets.

Email

You can usually reach support at hello@polymarket.com (check their footer for the most up-to-date email).